FAQ

Got Questions?

Everything you need to know about shipping from China to Brazil.

📋 General

Who is Zhongba Trade Bridge? +

A 6-year-old China-Brazil trade specialist with offices in Guangzhou and São Paulo. We handle sourcing, freight, customs, warehousing, and last-mile delivery.

What's your minimum order? +

No minimum. We handle everything from 1 CBM samples to 40HQ+ containers. Air freight for small orders, sea for larger volumes.

How long have you been in business? +

Since 2019. 6+ years of cross-border experience between China and Brazil.

🚢 Shipping & Logistics

How long does sea freight take from China to Brazil? +

Port-to-port: 30-40 days. Door-to-door: add 5-10 days for inland transportation and customs clearance.

Which Chinese ports do you ship from? +

Shenzhen (Yantian), Shanghai, Ningbo, Qingdao, Xiamen, Guangzhou. We pick the best for your route.

Which Brazilian ports do you ship to? +

Santos, Rio, Paranagua, Itajai, Navigantes. Then the supplies were distributed throughout the 26 states.

What's the transit time for air freight? +

Door-to-door service, 3-7 days, including customs clearance. Direct flights from Guangzhou/Shanghai to São Paulo/Rio.

Do you provide cargo insurance? +

Yes, optional at 0.3-0.5% of cargo value. Covers loss & damage end-to-end.

Can I track my shipment in real time? +

Yes, via our customer portal. We also send milestone notifications via WhatsApp / email.

🛂 Customs & Compliance

What documents do I need for customs clearance in Brazil? +

Commercial invoice, packing list, bill of lading / airway bill, certificate of origin, and product-specific certificates (ANVISA for food/cosmetics, INMETRO for electronics, MAPA for agriculture). We prepare all.

How long does Brazil customs clearance take? +

Standard cargo: 1-3 business days. Special categories (ANVISA / INMETRO / MAPA): 7-30 days depending on registration status.

Can you act as importer of record? +

Yes, for certain goods under our IOR. We can also guide you through the licensing process if you want to import in your own name.

How are import duties calculated? +

Brazil uses a complex system: II (import tax), IPI, PIS, COFINS, ICMS. Rate depends on HS code and origin. We optimize in our quote.

🛒 Sourcing & Quality

How do you find and verify factories? +

We have a network of 1,500+ verified factories. Each is audited on quality systems, production capacity, export experience, and financial stability before joining.

Can I get samples before ordering? +

Yes, we can arrange samples. It usually takes 5-10 days, and you will need to pay for the sample fee plus shipping.

Do you do quality inspections? +

Yes, pre-shipment inspection (PSI) at the factory. Photo / video report included. Defective items replaced before shipping.

Can you consolidate products from multiple factories? +

Yes, that is our specialty. We consolidate shipments from our Guangzhou/Shanghai warehouses and offer 30 days of free storage.

💰 Payment & Pricing

What payment methods do you accept? +

T/T (bank wire), L/C (letter of credit), PayPal for small orders. BRL, USD, CNY, EUR accepted.

What are typical payment terms? +

30% T/T deposit on order, 70% balance before shipment. L/C at sight also available for established clients.

Are there any hidden fees? +

No. Our quote is all-inclusive: sourcing fee, freight, insurance (if requested), customs duties, and last-mile delivery. No surprises.

Can I get a sample quote before committing? +

Yes, you can get a free sample within 24 hours. Just send us your product information, quantity, and destination.

还Got Questions?

Talk to us directly. We respond within 1 hour during business hours.